Designation

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Intern, IT Infrastructure

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Job Type

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Internship / Contract (Entry Level)

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Job Period

At least 3 months

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Location

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1 Raffles Place, #04-61/62 One Raffles Place, Tower 2, S048616

Allowance/Remuneration

$1,000 monthly.

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Company Profile:

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Foo Kon Tan LLP, based in Singapore and established since 1968, it is the 7th largest accounting firm in Singapore, well recognized and trusted in the business community. We help clients seek growth opportunities and success in the changing business and regulatory environments.

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Job Description:

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In this role, you will be responsible for:

• Provide first-level technical support to end-users via various channels such as in-person, phone, email, or remote assistance (MSFT Teams).

• Assist with the installation, configuration, and maintenance of computer systems, software, and peripheral devices.

  • Basic Microsoft 365 Administration

  • Active Directory Administration

• Collaborate with team members to deploy software updates, patches, and security configurations.

• Maintain an accurate inventory of all hardware and software assets.

  • Inventory Management System

  • Re-issuance and disposal of old IT equipment

• Escalate complex technical issues to the appropriate IT teams.

• Ensure compliance with IT policies, procedures, and security protocols.

• Keep abreast of emerging technologies and trends in the IT support field and recommend improvements or upgrade to enhance productivity and efficiency.

 

Requirements

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• Ability to troubleshoot simple network and computer problems.

• Basic problem-solving and analytical skills with the ability to think logically and adapt to changing situations.

• Good communication and interpersonal skills

• Ability to prioritize and manage multiple tasks in a fast-paced environment.